CDL/Class B License, General Operations management; review post orders and make recommendations to corporate security when updates should be considered; review daily log reports and provide pass downs as required; responsible for officers meeting company standards pertaining to quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all company policies and procedures including worldwide business standards and Key Performance Indicators (KPI); conduct required/dedicated site assessments to ensure client's compliance and provide recommendation on operations, policy and technology applications to plant management, Ensure the correct and consistent administration of Client /Supplier Service Agreement. Communicates security awareness messages to ensure management and employees understand how to respond to security incidents and activate security plans, Develops initiatives to ensure management has effective relationships with all levels of law enforcement and first responders in their respective jurisdictions, Coordinates special employee, facility, or functional protection assessments and details, Develops strong relationships with NiSources Legal, Human Resources and Communications functions and teams, Leads realistic drills and exercises to gauge effectiveness of security programs. Prepare/manage annual budget and meet account financial goals including gross profit, overtime, and payroll accuracy. Performed analysis of Engineering Change Proposals (ECP's) for both strategic and tactical information pertaining to messaging standards and data formatting specifically Data and Tactical Data Link (TDL) and Variable Message Format (VMF), and the process for information systems (IS) standards configuration management to enable interoperability between systems. Update and maintenance of Site controlled documents/forms contained in Binder Sets at all posts. - Instantly download in PDF format or share a custom link. Installed physical fitness equipment valued at $60K. A strategic manager who possesses a … Conducted inspections, monthly and as-needed evaluations, and on-the-spot corrections to build personal development and motivate team cohesion. are resolved and covered effectively such that they do not cause Avoidable Overtime expenditures, Evaluate the training level and overall performance of security supervision and officers through inspection, observation quality assurance checks and audits, providing necessary training to ensure level of proficiency is achieved and maintained. floods, fire, alarm activations, Be responsible for receiving all security operations related communications and distribute as appropriate, in a timely and efficient manner, Maintain an active duty of care to all site based staff by completing lone worker check calls, and monitoring company book on and book off activity via Call Manager and Timegate, Ownership and delivery of all daily/weekly reports required by the client relating to guard force activity, Daily liaison with the client and third party stakeholders to ensure that all guard force delivery standards are met and exceeded – particular focus to be made to establishing effective links with the Emergency Services family, Be on call for the site representative and incident manager for out of hours operational events, Liaise with the head office to ensure that all contracted service requirements are maintained, Positively support the business objectives and Corporate security department at all times, To have total responsibility and ownership for the day to day running of the site security operation, Lead and motivate the site security team ensuring the ethos and core values of the business and the client are reflected in their roles and responsibilities, Ensure that requirements are followed along with instructions and policies are incorporated within the site Assignment Instructions in a suitable format and are fully and correctly implemented by the security team, Develop and maintain excellent working relationships at all levels including with individual business units and other service providers, Ensure that security team members are given clear goals and objectives on a continual basis and ensure that all team members are provided with suitable counsel to identify annual goals and objectives, Devise and implement new security procedures where appropriate, ensuring correct approval protocols are applied, Develop the team and ensure training requirements are identified and training programmes implemented, Perform G4S human relations functions; training; direct supervision of mid-level managers and supervisors, Oversee selection and placement of new hires; review of new hire candidates to meet requirements of posts; ensure compliance with annual performance reviews for field personnel, Conduct investigations and administer discipline; adher to company disciplinary and corrective action processes, Administer Safety Program; train and conduct meetings regarding all G4S and client specific guidelines, Scheduling; maintain overtime to a preset requirement designated by General Manager; coordinate with Human Resources on recruiting effort, Ensure contractual requirements are met with all customers in regards to pay and bill rates, positions qualifications, training requirements, staffing needs, post orders, physical surveys and other items as agreed by the contract, Provide guidance to office staff on wage and hour issues, unemployment hearings, and prepare staff for any internal or external audits regarding EEO, wage and hour compliance and Affirmative action programs, Other duties as directed by G4S management, Administer Training Program: Conduct and oversee training to new hires, and ongoing training, including site level OJT, Recruiting and Hiring: Oversee the recruiting and hiring program within the office, including the use of ATS, Lumesse, and coordinating the backgrounds of candidates for employment with other admin personnel, Staffing and Scheduling: Ensure supervisors maintain appropriate staffing at client locations, Maintain scheduling updates in Labor Scheduling tool and ensure accuracy of payroll, While not required, the following are highly desired, Must possess a minimum of three (3) years supervisory experience in the security industry, Must possess work experience showing aptitude for assisting in the operational management of a large semi-independent business enterprise, Must possess prior work experience involving customer relationship management, Provide direct supervision, guidance and support of operations personnel, Ensure that the planned profitability of all services is realized by utilizing sound financial management principles and continual review of appropriate management information reports (e.g., Profit and Loss, Job Profitability, Weekly Hours, budgeting, collections), Ensure that all operations personnel understand, and comply with, all applicable EEOC, wage and hour, and other laws governing employment, Ability to obtain any licensing required by the state, Minimum of 3 years management experience in the financial and team leadership aspects of a semi-independent business enterprise, Prior experience independently managing all aspects of a business enterprise with an annual revenue in excess of $3MM, Demonstrated understanding of the cost factors associated with selling security services, Unarmed Upscale Security Officer (Nashville, TN), Assure the day-to-day security operations of a portfolio of assigned client sites, Engage, manage, and help train a team of security officers, site and/or shift supervisors, including selection and hiring, scheduling, payroll, coaching, development and support, Coordinate necessary support services to manage client site effectively, meet or exceed financial and operational goals, and enable quality customer service, Build relationships with and develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc. Manage personnel databases to assure that performance reviews, one-on-ones, and all applicable Personnel reports are all administered and submitted in a timely manner. Security Operations Manager Resume Summary : Results-driven training and development professional with more than six years' experience profoundly impacting performance through the design of personnel training programs for the reform, enhancement, and advancement of organizational objectives. (e.g. Within scope of client contract, project budget and assigned duties, authorizes appropriate expenditures including equipment, supplies, and vehicles; acts to ensure that vehicles are properly maintained and administers driver training; acts to ensure that there is an adequate inventory of uniforms, radios, and other supplies and equipment; maintains and submits payroll records and other associate and business information. The national average salary for a Security Operations Manager is $83,332 in United States. Observe employees in the performance of their duties to evaluate efficiency/inefficiencies and correct any performance(s) that are lacking. Intrinsic to the security operations manager's role is the research of emergent security-related technologies and consultation with management with respect to … Apply to Security Operations Manager, Operations Manager and more! Perl, Java, or Python), Serve as the conduit to field operations for communication and enforcement of Client corporate security standards and policies, Provide guidance to client and security vendors on site security program; identify gaps and recommend corrective action if needed, Develop and institute consistent post orders and system maintenance procedures across the Client facility portfolio, Monitor incident response by guard vendor ensuring compliance with post orders, Monitor client incident reporting system and ensure site response is appropriate, Perform security vulnerability assessments of operations and facilities based upon client requirements and industry best practices, Oversee, manage and recommend action plans with regards to KPI/SLA below standard performance, as outlined in relevant contract documents, Provide or source technical support for site security team leads and their security staffs, Assist with the administration of regional or national contracts for security systems, products or services, Establish self as the internal “go-to” for all areas of security support. Was given a failed audit financial center to take over in January of 2007. 22 Operations Manager Resume Objective Examples to Guide You. Junior Operations Manager, Inventory Associate, Availability Manager and more on Indeed.com Consults and communicates with operations staff. Provide a general presence and act as a deterrent to crime. Provide assistance to our customer, employees and visitors in a professional and courteous manner. Developed Security Roadmap for Secure Web & Application Services, starting with current initiatives. Information Security Manager Resume Examples. One of the main job responsibilities of a security manager is to hire and train new security personnel in order to ensure a high level of security at all times. Here is an overview of a few of the major sectors that need to be included in a resume in any way. The role is mainly office based so being a commutable distance from the office is a must. policy, Follows up on any feedback (+/-) received by or regarding DPS or its security officers, Fosters an atmosphere of cooperation & collaboration between DPS University community, Lead cybersecurity projects from Design to full implementation, Be an integral part (co-incident commander) of the Whirlpool Cyber Incident Response Team (CIRT), Assist in Cyber Incidents and Investigations as needed, Be a part of a high performing and very dynamic and energetic team of professionals, Provide strategic and effective management of security-related activities according with LEGO business requirements, Oversee the planning, execution and communication of security enhancements aligned to compliance with LEGO Corporate Security Organization’s standards, Support the logistics on the security program for business travelers to the Factory. Monitored Account Manager's calendar for meetings, interviews, and other appointments. Real operations manager resume examples to inspire you and get you started with your job hunt; How to write an experience section that sets you apart from the competition ; What skills are most valuable when it comes to applying to an operations manager position; Why education and certificates are important and how they can help you land jobs; Operations manager resume example. Regularly acquires in-depth knowledge of security legislation and securing environment from related hazards and threads. Sort by: relevance - date. Their role also includes recruiting, training, and supervising security officers. 201 Marin Blvd. Emergency Response Coordination and Evacuation. ft. office building, & five satellite office buildings. Shift Lead, and Shift Lead Officers, scheduling, evaluation of supervisors, counseling and discipline, and other Human Resource responsibilities, Manage, supervise and coordinate the activities of 13 contract security officers and supervisors. Performed monthly mentoring and annual reviews for all employees. Professional manager with ten years managerial experience, directing operations of security practices and regulations in organization. Information Security Managers work for large organizations and are responsible for protecting computers and networks against security breaches and cyber attacks. Download Security Operations Manager Resume Sample as Image file, Information Security Manager Resume Sample, Security Operations Analyst Resume Sample, Manager, Security Operations Resume Sample, Security Operations Center Manager Resume Sample, Security Operations Center Operator Resume Sample, Security Information Manager Resume Sample, Leading network and application security personnel, developing strategy, setting goals and providing performance and professional development feedback, Opportunity to work with and manage multiple third party service providers providing security service, Correlates network activity across networks to identify trends of unauthorized use, Managers vendors and oversees their performance, Performs other work related duties as assigned, Analyzes components of the Information Security Program to identify weaknesses and develop opportunities for improvement, Manage outsourced vendors that provide information security functions for compliance with contracted service-level agreements, Planning, directing, and executing event security for small to medium size in-region internal events, Developing, maintaining and updating security policies and procedures, Directing incident response and in exigent circumstances, managing in the field the response to such incidents, Executing operations consistent with corporate security standards and enforcing those standards through investigation and escalation when necessary, Meeting or exceeding service level agreements (SLA's) for incident response and investigations, Proven track record in managing security operations and security personnel and delivering high quality, customer-oriented security programs, Participation in the planning and execution of Dreamforce, Demonstrated working knowledge of Workplace Incident Management, Emergency Response, Crisis Management, and Business Continuity, Perform regular performance reviews as well as provide input to matrixed direct report performance reviews, Work with the General Manager to assist in developing business for the office, Demonstrated working knowledge of Workplace Incident Management, Work with your peers to assist the global Security Operations Manager in defining the overall security response strategy for Amazon, Develop technical documentation describing the deployment, configuration, and management of shared, networked, and multi-user information security systems, Work with Security Site Managers to improve security policies, standards and practices and build a safe and secure environment for our employees and guests, Ability to learn and adapt to rapidly changing environments, Ensures team member participation in the testing process through written test cases, automated tests, manual testing, analysis of results, and certification of all software releases running on IBM products, Sets expectations for each direct report at regular intervals and delivers performance reviews at the end of the agreed upon evaluation period, Reports status of programs to all levels of the business, from junior engineers all the way to organization directors and executives, Utilizes the agile methodology to plan, implement, and lead work in a team environment, Ensures designs and code are implemented in an optimal fashion for performance, reliability, testability, and supportability while minimizing complexity, Communicates with team members on a regular basis, ensuring their project efforts are prioritized properly based on organizational objectives, Ensures complete documentation is provided in the form of commented code, problem status information, functional specifications, and design documents, Ensures development, tests, and documents are completed in a thorough and timely manner, The ability to identify, develop and maintain key information security risk and operations processes, Subject Matter Expertise in the Information Security space, incorporating both technical and process/operational elements, Experience of the following technologies:-, Good familiarity with productivity tools, including: MS Office, Sharepoint, workflow systems. Explore Operations Manager Openings In Your Desired Locations Now! Operations Manager Resume Sample. Started at [company name] in November with intentions of training for one year. Manage a staff of 26 in three service departments. Implemented standard operating procedures for various departments. firewall, network flow, IDS, infrastructure logs), Excellent customer service skills and sense of urgency when resolving issues, Provide technical leadership for all information security platforms, Serve as the final escalation point for technical issues related to information security platforms, Take the lead role in responding to and containing information security related incidents, Take a lead role in developing and managing information security programs, including, but not limited to; information security awareness, vulnerability management, vendor risk management and risk management, Conduct regular technical risk assessments of systems and infrastructure, Actively participate in the maintenance and development of the Information Security Management System, Promote a culture of information security across all business units, Understand the role of systems and technology within the firm and the value they deliver to the business, Bachelor of Science degree in a technology related discipline or 4 years of relevant experience, 3+ years of full time experience leading and managing information security professionals, 5+ years of full time experience in dedicated, technical information security roles, 5-7 years of full time experience in information technology in an area such as; networking, desktop engineering, programming or systems administration, Experience with incident response and analysis, preferably in a leadership role, Strong knowledge of IDS/IPS, firewalls, proxies and other network security technologies, Strong knowledge of host-based information security technologies, Strong knowledge of Incident Analysis and Response concepts and techniques, Strong knowledge of Splunk & Splunk Enterprise Security is desirable, Ability to work independently with little or no supervision. Liaised between Security and various business leaders. Manage, implement and monitor a strategic, comprehensive corporate information security monitoring and operation program to ensure the integrity, confidentiality and availability of information owned, controlled or processed by the organization. Security Operations Managers are employed by companies in various industries to monitor their security operations. Strong ability to read, write, and interpret business and technical documents, Skilled in analyzing information, problems, situations, practices or procedures to, Identify patterns, tendencies and relationships, Formulate logical and objective conclusions, Recognize alternatives and their implications, This position involves regular ambulating, sitting, hearing, and talking, May occasionally involve stooping, kneeling, or crouching, May involve close vision, color vision, depth perception, and focus adjustment. Build, improve and maintain effective relationships with both clients and employees. Oversee a department of 6 employees, providing project and operations support to Physical Security & Investigations teams comprised of 33 employees, Bachelors’ Degree or in lieu of degree four to five years relevant experience, Minimum five years supervisory/management experience, Knowledge of applicable products, systems and workflows, Understanding of Microsoft PowerPoint, SharePoint, Projects applications, Good knowledge of process improvement methodology and business process management techniques, Ability to work individually as well as a member of a team, Ability to handle multiple tasks in support of various assignments, Ability to function professionally at many different levels (clients, management, and peers), Strong interpersonal skills necessary for business partner relationships within and outside organization, Knowledge of bank strategic vision and mission with ability to link specific department/division mission, Knowledge of bank-wide policies and procedures and responsible area, LEAN, Six Sigma, and/or Project Management certifications a plus, Acheive and maintain compliance with Payment Card Industry (PCI) data security standards, Acheive and maintain compliance with SOX-mandated information technology general controls, Maintain staffing and systems required to acheive PCI and SOX compliance, Balance business needs with security requirements, Lead the Information Security team members, Develop Information Security policies and recommend changes to existing policies, Assess risks and recommend practical solutions, Lead an effective Security Awareness program, Manage project timelines, goals, and objectives, Manage information security vendors and financial/budgeting processes, Conduct incident triage and investigation, Perform discovery and retention in support of potential or ongoing litigation, Lead the planning process, reviewing product requirements and working with team members to implement product code according to IBM standards, Collaborates with architects, leads, and other team members to accurately estimate the size and scope of engineering tasks required for development efforts, Maintains knowledge of product environments and applicable software technologies, Demonstrated communication and collaboration skills, Proven skills in Information Security and Investigations, Strong communication skills / Relationship management, Minimum 5 years in a broad range of management areas with commercial exposure, Drive the delivery of new projects, policies, guidelines, and/or systems that increase efficiency and scalability, Prioritize tasks, personnel, and resources based on operational and budget requirements, Be a responsible central POC with external clients, business partners, and vendors, Serve as a self-directed, resourceful and intuitive project manager able to analyze data and metrics to make decisions, Manage Vendor Invoice Requests and Purchase Orders including cancelations, updates, delivery issues, and obtain feedback on services delivered, Manage vendor performance and service delivery, management meetings, execution of Global KPIs, and drive quarterly business reviews with all regional Global Security partners, Conduct weekly meetings with team of direct reports or other personnel as needed, to review needs and project updates, Possess a clear understanding of Facebook and Global Security goals and develop a clear vision of exactly how operations will help achieve them, Support the development of Processes, Best Practices, and other documentation for regional offices, Schedule and coordinate special events including but not limited to budget and inventory management, Implement process improvements and improved resource alignment to ensure efficient day-to-day operations, Assess measurable and visible impact of operational and tactical procedures, Build productive working relationships with stakeholders and partners globally and in region. for Security Operations and Incident Response Identifying Which KPIs Should Be Set, Monitored and Measured John Moran, Senior Product Manager. while maintaining fiscal responsibility & following industry best practices, Coordinates OT assignments & details ensuring location specific staffing needs are met, Ensures regular inspections of all facilities noting safety hazards, & maintenance needs, ensuring work orders are submitted to address issues as needed, paying particular attention to security related issues, Ensures subordinates compliance w/ & proper enforcement of Univ. Sample resumes of Security Managers showcase duties such as writing and enforcing post orders at building sites, leading training and professional development for all personnel, and planning, designing and implementing risk management processes for the company. scheduling, overtime, requests for time off, department wide needs, and meeting location specific staffing needs for all areas, Ensures regular inspections of AM/FL facilities by security officers, noting safety hazards, and maintenance needs and submitting work orders to address safety and security issues, Ensures SS's and security staff, are versed in and apply professionally recognized standards, Advises AM/FL leadership, including volunteers as appropriate, in security matters, Provides management and direct supervisory oversight of SS's and indirectly provides leadership to security staff, Continually evaluates the impact of security staff and operations on the visitor experience and seeks new ways to improve that experience while maintaining appropriate security, Works with SS's to coordinate any needed support from 200 Elm Drive, DPS headquarters, Serves as the liaison to DPS and Site Protection for software and hardware issues including planning, system features, modifications, and repairs, Exercises command responsibilities over DPS personnel within the guidelines established by the ED & AD, Ensures that all complaints are received according to DPS policy, Investigates and documents complaints as required by the AD, Follows up on any feedback (positive or negative) received by or regarding DPS or its security officers, Fosters an atmosphere of cooperation and collaboration between DPS and the University community, Lead the Security Operations team which delivers Cyber Defense services to Accenture’s global clients, Provide expert support and coaching to the analysts in the Cyber Security Operations, Oversee and support the build of a new client projects which focus on Cyber Defense, Serve as a mentor and role model. regulations, Provides mgt. Boosted morale and enabled personnel to remain physically fit while deployed. Established/maintained robust customer relationship to ensure complete understanding of customer processes to enable the delivery of viable security responses. Skilled Operations Manager with 20 years of experience in the field of physical security. Evaluates project status and resource utilization; implements changes as needed; reviews status reports prepared by project personnel and modifies schedules or plans as required. He is tasked to oversee the production of goods and services. Ensure compliance with all client Labor Agreements, Assure compliance with applicable section of the client's Security Manual as well as the supplier Standard Operating Procedures and Policy manual, Bachelor's Degree in Criminal Justice, Business Administration, Business Management, or related field, A minimum of 5 years of progressively responsible, security related experience, Work history to include all of the following, Security Site Supervisor (Arlington Heights, IL), Ensure that contract-required training and screening elements for security personnel have been met; quality assurance and contract compliance, Coordinate with Human Resources personnel on recruiting efforts, Work experience showing aptitude for assisting in the operational management of a large semi-independent business enterprise, Work with IT leadership and the Enterprise Security Office to develop a security operations program and security projects that address identified risks and business security requirements, Manage the process of gathering, analyzing and assessing the current and future threat landscape, as well as providing the IT leadership and CSO with a realistic overview of risks and threats in the enterprise environment, Propose changes to existing policies and procedures to ensure operating efficiency and regulatory compliance, Manage a staff of information security engineers, administrators, and specialists. 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